Sales Management - Contract conditions
The following conditions relate specifically to the SALES MANAGEMENT SYSTEM and are complementary to any other condition of Merkopolis that has already been accepted by the Contracting user ('User').
1. MERKOPOLIS UNDERTAKES:
1.A. Merkopolis will publish the number of adverts contracted by the User at the price agreed on this application. Publication will begin within 14 days from the date of delivery by the User of all materials required by Merkopolis for this purpose (basically images and text), ending when the goods to which the adverts refer to have been sold. If the goods have not been sold, the corresponding advertisements will continue to be published (every 10 or 30 days) for a period not inferior to 365 days (Merkopolis could choose to continue announcing all or some of the adverts when this time has expired).
1.B. Merkopolis agrees to modify the price, images and texts of the Advertisement at the request of the User and at no additional cost, provided that such modifications are considered reasonable and appropriate by Merkopolis according to their own discretion. In the event that the User requests the removal of some of the adverts, the adverts removed will be counted as a published advertisements.
1.C. Merkopolis undertakes to manage sales inquiries and merchandise relating to the goods of the User, including advance payment of the amounts by the buyer and the dispatch of goods to the buyer (in the event that the goods have been sent to Merkopolis for prior inspection) and, in cases of return of goods, from Merkopolis to the User. In both cases, Merkopolis agrees to inspect the goods and document the inspection before sending them to the buyer or, in the event of return of goods, to the User.
1.D. Merkopolis agrees to pay to the User the agreed amount in each case. This amount payable will be equivalent to the sale price announced (excluding delivery costs and tax), plus those delivery costs incurred by the User, less the corresponding commission for each advert. This amount will be paid to the User once confirmation of satisfaction has been received by the buyer and once the corresponding invoice, issued automatically by Merkopolis on behalf of the User, has been generated.
1.E. Merkopolis agrees to fully return to the buyer the amount paid by him/her in the event that the buyer is not satisfied with the purchase, provided that the return takes place after the goods in question previously delivered to the buyer have been returned to Merkopolis. In the event that the goods have been lost or damaged in transit by a company contracted by Merkopolis, Merkopolis will carry out the corresponding claims and will pay the User the amount due, but not before receiving it from the company responsible for the delivery and/or the corresponding insurance company.
2. THE USER UNDERTAKES:
2.A. The User agrees to respond to email inquiries by Merkopolis regarding his/her advertised goods within a period of time not exceeding 24 hours, except when the consultation has taken place during the weekend or a holiday, in which case the period will be increased to 72 hours.
2.B. The User agrees to send the goods sold by Merkopolis in his/her name to the address indicated by Merkopolis within a period of time not exceeding 24 hours from the time and date of the delivery request made by Merkopolis, except when such request is made at a weekend or holiday, in which case the period will be increased to a maximum of 72 hours. Date and time is understood as the actual date and time of dispatch from the place of origin and not the date and time of arrival at destination.
2.C. The User agrees to employ a delivery method that certifies, by means of the corresponding signature of the recipient, the arrival of the goods sent and which guarantees the appropriate financial compensation in the events of loss or physical damage to the goods.
2.D. The User agrees that Merkopolis reserves the right to refuse admission to the User as a customer or to refuse publication of advertisements concerning items deemed inappropriate by Merkopolis, provided that the corresponding amount paid by the User is fully refunded .
2.E. The User agrees to share with Merkopolis on a 50/50 basis the delivery costs (from the User to Merkopolis, from Merkopolis to the buyer, from the buyer to Merkopolis and from Merkopolis to the User) in the event that the buyer chooses to cancel the purchase and return the goods purchased. In the event that the goods are lost in transit or arrive damaged (to Merkopolis, to the buyer or to the User), the User will not make any claim against the buyer or against Merkopolis, but only against the companies used for dispatching the goods.
2.F. The User agrees that in the event that Merkopolis considers that the goods submitted by the User do not correspond to what it has been advertised, Merkopolis will cancel the sale and return to the buyer the full amount paid without proceeding with the delivery. In the event that the User is responsible for this situation, Merkopolis reserves the right to claim financial compensation to the User equal to the agreed commission (plus delivery costs and bank charges incurred by Merkopolis) prior to returning the goods.
1. MERKOPOLIS UNDERTAKES:
1.A. Merkopolis will publish the number of adverts contracted by the User at the price agreed on this application. Publication will begin within 14 days from the date of delivery by the User of all materials required by Merkopolis for this purpose (basically images and text), ending when the goods to which the adverts refer to have been sold. If the goods have not been sold, the corresponding advertisements will continue to be published (every 10 or 30 days) for a period not inferior to 365 days (Merkopolis could choose to continue announcing all or some of the adverts when this time has expired).
1.B. Merkopolis agrees to modify the price, images and texts of the Advertisement at the request of the User and at no additional cost, provided that such modifications are considered reasonable and appropriate by Merkopolis according to their own discretion. In the event that the User requests the removal of some of the adverts, the adverts removed will be counted as a published advertisements.
1.C. Merkopolis undertakes to manage sales inquiries and merchandise relating to the goods of the User, including advance payment of the amounts by the buyer and the dispatch of goods to the buyer (in the event that the goods have been sent to Merkopolis for prior inspection) and, in cases of return of goods, from Merkopolis to the User. In both cases, Merkopolis agrees to inspect the goods and document the inspection before sending them to the buyer or, in the event of return of goods, to the User.
1.D. Merkopolis agrees to pay to the User the agreed amount in each case. This amount payable will be equivalent to the sale price announced (excluding delivery costs and tax), plus those delivery costs incurred by the User, less the corresponding commission for each advert. This amount will be paid to the User once confirmation of satisfaction has been received by the buyer and once the corresponding invoice, issued automatically by Merkopolis on behalf of the User, has been generated.
1.E. Merkopolis agrees to fully return to the buyer the amount paid by him/her in the event that the buyer is not satisfied with the purchase, provided that the return takes place after the goods in question previously delivered to the buyer have been returned to Merkopolis. In the event that the goods have been lost or damaged in transit by a company contracted by Merkopolis, Merkopolis will carry out the corresponding claims and will pay the User the amount due, but not before receiving it from the company responsible for the delivery and/or the corresponding insurance company.
2. THE USER UNDERTAKES:
2.A. The User agrees to respond to email inquiries by Merkopolis regarding his/her advertised goods within a period of time not exceeding 24 hours, except when the consultation has taken place during the weekend or a holiday, in which case the period will be increased to 72 hours.
2.B. The User agrees to send the goods sold by Merkopolis in his/her name to the address indicated by Merkopolis within a period of time not exceeding 24 hours from the time and date of the delivery request made by Merkopolis, except when such request is made at a weekend or holiday, in which case the period will be increased to a maximum of 72 hours. Date and time is understood as the actual date and time of dispatch from the place of origin and not the date and time of arrival at destination.
2.C. The User agrees to employ a delivery method that certifies, by means of the corresponding signature of the recipient, the arrival of the goods sent and which guarantees the appropriate financial compensation in the events of loss or physical damage to the goods.
2.D. The User agrees that Merkopolis reserves the right to refuse admission to the User as a customer or to refuse publication of advertisements concerning items deemed inappropriate by Merkopolis, provided that the corresponding amount paid by the User is fully refunded .
2.E. The User agrees to share with Merkopolis on a 50/50 basis the delivery costs (from the User to Merkopolis, from Merkopolis to the buyer, from the buyer to Merkopolis and from Merkopolis to the User) in the event that the buyer chooses to cancel the purchase and return the goods purchased. In the event that the goods are lost in transit or arrive damaged (to Merkopolis, to the buyer or to the User), the User will not make any claim against the buyer or against Merkopolis, but only against the companies used for dispatching the goods.
2.F. The User agrees that in the event that Merkopolis considers that the goods submitted by the User do not correspond to what it has been advertised, Merkopolis will cancel the sale and return to the buyer the full amount paid without proceeding with the delivery. In the event that the User is responsible for this situation, Merkopolis reserves the right to claim financial compensation to the User equal to the agreed commission (plus delivery costs and bank charges incurred by Merkopolis) prior to returning the goods.